Privacy Policy

If you have any questions about this Privacy Policy or our practices, contact us using the methods below.


Be Strong Health and Fitness
Email: matthew@bestronghealth.com
Phone: (423) 200-4422

1. Information We Collect

We collect personal information you provide when:

  • Booking a session or consultation

  • Filling out our intake or sign-up forms

  • Communicating with us via phone, email, or text

This may include your name, phone number, email, fitness goals, and appointment preferences.

2. How We Use Your Information

We use your data to:

  • Schedule and manage personal training appointments

  • Send appointment reminders and updates via SMS or email

  • Follow up on service feedback or rescheduling

  • Improve our services and customer experience

We do not sell or share your information with third parties for marketing.

3. SMS Messaging

By opting into SMS reminders, you consent to receive text messages from Be Strong Health and Fitness regarding your appointments. Message frequency varies. Standard message and data rates may apply. You can opt out at any time by replying STOP.

4. Data Storage & Protection

Your information is stored securely in our scheduling system (GymMaster) and communications platform (Twilio). We implement industry-standard security measures to protect your data.

5. Your Rights

You have the right to access, correct, or delete your personal information at any time. Contact us at matthew@bestronghealth.com for data requests.

6. Contact Us

Be Strong Health and Fitness
Email: matthew@bestronghealth.com
Phone: (423) 200-4422