Privacy Policy
If you have any questions about this Privacy Policy or our practices, contact us using the methods below.
Be Strong Health and Fitness
Email: matthew@bestronghealth.com
Phone: (423) 200-4422
1. Information We Collect
We collect personal information you provide when:
Booking a session or consultation
Filling out our intake or sign-up forms
Communicating with us via phone, email, or text
This may include your name, phone number, email, fitness goals, and appointment preferences.
2. How We Use Your Information
We use your data to:
Schedule and manage personal training appointments
Send appointment reminders and updates via SMS or email
Follow up on service feedback or rescheduling
Improve our services and customer experience
We do not sell or share your information with third parties for marketing.
3. SMS Messaging
By opting into SMS reminders, you consent to receive text messages from Be Strong Health and Fitness regarding your appointments. Message frequency varies. Standard message and data rates may apply. You can opt out at any time by replying STOP.
4. Data Storage & Protection
Your information is stored securely in our scheduling system (GymMaster) and communications platform (Twilio). We implement industry-standard security measures to protect your data.
5. Your Rights
You have the right to access, correct, or delete your personal information at any time. Contact us at matthew@bestronghealth.com for data requests.
6. Contact Us
Be Strong Health and Fitness
Email: matthew@bestronghealth.com
Phone: (423) 200-4422